Andrew Burnstine – Retail Matters
In the US, brick-and-mortar resale is flourishing, with the number of shops dealing in secondhand sales and consignment growing 7 percent over the past two years.
Secondhand stores focused on physical locations have stayed competitive by offering a level of convenience, curation and customer service that isn’t easily replicated online.
Brick-and-mortar resale faces some challenges, such as intense competition, but greater cultural acceptance of buying used among Gen-Z consumers and increasing economic pressure make it likely that resale will continue to grow.
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